Our business hours are Monday to Friday 9AM to 5PM ET.
The fastest way is to chat via messenger (click the messenger logo in the bottom-right corner).
Email is the most reliable way to communicate with us. Click here to show Email
If you would like to inquire about your order please reply to your order confirmation email. This way - we will see right away what was ordered and we are better prepared to help.
Phone support is being discontinued. If you would like to talk on the phone, please send us an email with a short message on what you are calling about and the number to call back during the business hours.
We will not be able to call you if we do not know what it is about, or we feel that it is easier to google for the answer, or if the question is about a non-Rocketarium product that we do not sell.
For the callback, plese provide the number where we can reach you during the business hours.